Our terms and conditions
Ride with style — passion meets luxury.
General terms and conditions
The Luxuryride limousine service (hereinafter referred to as contractor) is a limousine service company based in 8702 Zollikon, Switzerland. It provides its services to its customers under terms and conditions set out in this document. When placing an order, the customer (including client) agrees to all of the above points of these terms and conditions. The following terms and conditions form part of the contract between the contractor and the client and apply to all services provided by the contractor, in particular for business or private trips or sightseeing trips. Other terms and conditions are non-binding, unless they are in writing and validly signed by the contractor!
Placing of orders and commencement of contract
The client is obliged to inform the contractor of all essential factors relating to the execution of the order, such as deadlines, number of persons to be transported, the type and extent of luggage (description of the scope of services). Furthermore, a client is obliged to provide the following information to the contractor when placing an order: name, place of residence, and telephone number. A contract is only concluded if the order with the scope of services is accepted and confirmed by the contractor in writing, by telephone or verbally. The agreed scope of services is part of the contract terms.
rates
Unless otherwise agreed in writing, the prices of the tariffs valid at the time the service is provided apply after payment of distance and time. In the case of package agreements, the agreed price is valid for the agreed contract period. In the event of an agreement to the contrary, the contractor is bound to the prices included in its offers 30 days from the date of the offer. Unless otherwise agreed in writing, all prices are in Swiss francs.
Payment terms
In principle, the contractor can demand payment guarantees from the customer after confirmation of the order or before the trip. If these are omitted, the previously confirmed order is considered void. In principle, the service provided is paid in cash or by credit card immediately after the end of the order. The order can be invoiced with a payment slip if this has been agreed with the contractor before the start of the trip. The customer must pay the invoice within 30 days of receipt of the invoice. If the payment deadline is not met, the contractor is entitled to additionally charge the resulting additional costs.
Exclusion of carriage, duties and damage
People who want to use an exclusive passenger transportation service are transported. Persons who pose a risk to safety and order are excluded from transportation. When using our facilities and vehicles, passengers must behave in accordance with the safety and order of operation, their own safety and consideration for other persons. Instructions from our staff or chauffeur must be followed. If, despite a warning, a passenger breaches his duties, he may be excluded from transportation. Damage to vehicles or other damage caused by passengers must be compensated by the person responsible or our contractual partner. Cleaning fees are charged separately in the event of contamination. If the polluter and our contractual partner are not the same, both are jointly and severally liable. Liability exists even if the client is not at fault.
Withdrawal by the client
If the client withdraws from the contract or does not make use of the contractor's services without resignation, the contractor may claim appropriate compensation for the measures taken and for the expenses and also compensation for the damage caused. The obligation to pay compensation applies even if the client is not at fault. The contractor is entitled to make a lump sum of the claim for compensation. If the cancellation is made 48 hours before the agreed start of services, the customer must pay 50% of the agreed price. If the service is not used without cancellation (no show), the customer must pay the agreed price to the contractor without deduction.The client waits at the agreed location for 15 minutes. After the time has elapsed, she has the right to cancel the fare and to charge for the trip.
liability
Claims for damages against both the contractor and his vicarious or vicarious agents are excluded, unless the damage was caused intentionally or through gross negligence. The contractor is insured for damage to third parties. In addition, the contractor's liability is limited to the agreed service price at most. Should the client suffer damage, he is obliged to provide the contractor with the information necessary for insurance. Should the contractor be unable to meet an agreed deadline due to technical breakdowns, force majeure, weather-related emergencies or legal requirements (e.g. smog), the customer has no right to fulfill the contract. The customer receives back any payment that has already been made. In the event of a technical failure, the contractor is entitled to provide a replacement vehicle. Further claims by the customer are excluded. The contractor is exempted from liability insofar as an excess of the transport time is due to circumstances which we could not avoid even with the greatest care and whose consequences we were unable to avert. Further claims, in particular for damages or loss of profit, are excluded.
Notification of claims and statute of limitations
Damage to vehicles and their interior equipment, such as excessive soiling of the seats, carpets, side and roof paneling and improper operation of the equipment by passengers, must be borne by them. Identifiable damage and claims must be reported immediately after completion of transportation.
The place of fulfilment and jurisdiction is Meilen. Should individual provisions in these terms and conditions or a provision within the framework of other agreements be or become invalid, this shall not affect the effectiveness of all other provisions or agreements. Additional agreements and deviating agreements must be made in writing. For disputes that are not addressed in these terms and conditions, we automatically refer to the Swiss Code of Obligations (OR). Swiss law applies to these terms and conditions and to the entire legal relationship between Luxuryride and the client.
The Luxuryride limousine service (hereinafter referred to as contractor) is a limousine service company based in 8702 Zollikon, Switzerland. It provides its services to its customers under terms and conditions set out in this document. When placing an order, the customer (including client) agrees to all of the above points of these terms and conditions. The following terms and conditions form part of the contract between the contractor and the client and apply to all services provided by the contractor, in particular for business or private trips or sightseeing trips. Other terms and conditions are non-binding, unless they are in writing and validly signed by the contractor!
Placing of orders and commencement of contract
The client is obliged to inform the contractor of all essential factors relating to the execution of the order, such as deadlines, number of persons to be transported, the type and extent of luggage (description of the scope of services). Furthermore, a client is obliged to provide the following information to the contractor when placing an order: name, place of residence, and telephone number. A contract is only concluded if the order with the scope of services is accepted and confirmed by the contractor in writing, by telephone or verbally. The agreed scope of services is part of the contract terms.
rates
Unless otherwise agreed in writing, the prices of the tariffs valid at the time the service is provided apply after payment of distance and time. In the case of package agreements, the agreed price is valid for the agreed contract period. In the event of an agreement to the contrary, the contractor is bound to the prices included in its offers 30 days from the date of the offer. Unless otherwise agreed in writing, all prices are in Swiss francs.
Payment terms
In principle, the contractor can demand payment guarantees from the customer after confirmation of the order or before the trip. If these are omitted, the previously confirmed order is considered void. In principle, the service provided is paid in cash or by credit card immediately after the end of the order. The order can be invoiced with a payment slip if this has been agreed with the contractor before the start of the trip. The customer must pay the invoice within 30 days of receipt of the invoice. If the payment deadline is not met, the contractor is entitled to additionally charge the resulting additional costs.
Exclusion of carriage, duties and damage
People who want to use an exclusive passenger transportation service are transported. Persons who pose a risk to safety and order are excluded from transportation. When using our facilities and vehicles, passengers must behave in accordance with the safety and order of operation, their own safety and consideration for other persons. Instructions from our staff or chauffeur must be followed. If, despite a warning, a passenger breaches his duties, he may be excluded from transportation. Damage to vehicles or other damage caused by passengers must be compensated by the person responsible or our contractual partner. Cleaning fees are charged separately in the event of contamination. If the polluter and our contractual partner are not the same, both are jointly and severally liable. Liability exists even if the client is not at fault.
Withdrawal by the client
If the client withdraws from the contract or does not make use of the contractor's services without resignation, the contractor may claim appropriate compensation for the measures taken and for the expenses and also compensation for the damage caused. The obligation to pay compensation applies even if the client is not at fault. The contractor is entitled to make a lump sum of the claim for compensation. If the cancellation is made 48 hours before the agreed start of services, the customer must pay 50% of the agreed price. If the service is not used without cancellation (no show), the customer must pay the agreed price to the contractor without deduction.The client waits at the agreed location for 15 minutes. After the time has elapsed, she has the right to cancel the fare and to charge for the trip.
liability
Claims for damages against both the contractor and his vicarious or vicarious agents are excluded, unless the damage was caused intentionally or through gross negligence. The contractor is insured for damage to third parties. In addition, the contractor's liability is limited to the agreed service price at most. Should the client suffer damage, he is obliged to provide the contractor with the information necessary for insurance. Should the contractor be unable to meet an agreed deadline due to technical breakdowns, force majeure, weather-related emergencies or legal requirements (e.g. smog), the customer has no right to fulfill the contract. The customer receives back any payment that has already been made. In the event of a technical failure, the contractor is entitled to provide a replacement vehicle. Further claims by the customer are excluded. The contractor is exempted from liability insofar as an excess of the transport time is due to circumstances which we could not avoid even with the greatest care and whose consequences we were unable to avert. Further claims, in particular for damages or loss of profit, are excluded.
Notification of claims and statute of limitations
Damage to vehicles and their interior equipment, such as excessive soiling of the seats, carpets, side and roof paneling and improper operation of the equipment by passengers, must be borne by them. Identifiable damage and claims must be reported immediately after completion of transportation.
The place of fulfilment and jurisdiction is Meilen. Should individual provisions in these terms and conditions or a provision within the framework of other agreements be or become invalid, this shall not affect the effectiveness of all other provisions or agreements. Additional agreements and deviating agreements must be made in writing. For disputes that are not addressed in these terms and conditions, we automatically refer to the Swiss Code of Obligations (OR). Swiss law applies to these terms and conditions and to the entire legal relationship between Luxuryride and the client.
